Transparency vs. Anonymity on the Internet

In today's Washington Post, former Post reporter and editor Tom Grubisich makes a bad case for greater "transparency" on the internet. It is a bad case because, among other things, Grubisich begins his argument with a false premise, as follows:

These days we want "transparency" in all institutions, even private ones. There's one massive exception -- the Internet. It is, we are told, a giant town hall.

The first sentence, taken literally, is obviously false. I don't want transparency in private institutions, do you? Of course you don't. Your family is a private institution, after all. How much transparency, whatever that means, am I entitled to about your private affairs, institutional or not. Precious little, and rightly so. Mr. Grubisich may want transparency in private institutions, though I seriously doubt it. Perhaps he's just accustomed to writing in the editorial plural. Regardless, the premise is false.

Furthermore, we're told all sorts of things about the internet. Sure, "town hall" is one such metaphor, but metaphors are not to be taken literally. You can't get arrested for speeding on the Information Superhighway, nor do you even need to buckle-up. The internet is a communications medium, similar in some ways to other media, different in others. That it can be used as a sort of public forum doesn't mean that it is sufficiently like a real town meeting or public gathering of any sort to make it reasonable to apply the same rules.

Anyway, Mr. Grubisich's principal complaint is the anonymity of many "hate-mongering" commenters on such websites as, well, as wasingtonpost.com. Grubisich again:

You would think Web sites would want to keep the hate-mongers from taking over, but many sites are unwitting enablers. At washingtonpost.com, editors and producers say they struggle to balance transparency against privacy. Until recently, many of the site's posters identified themselves with anonymous Internet handles -- which were the site's default ID. Now, people must enter a "user ID" that appears with their comments.

Hal Straus, washingtonpost.com's interactivity and communities editor, says the changes "move us in the direction of transparency." But the distinction is not quite a difference, because washingtonpost.com user IDs can be real names or fictional Internet handles. While the site prohibits comments that are libelous, abusive, obscene or otherwise inappropriate, Mr. anticrat424 could still find a well-amplified podium at washingtonpost.com.

The news and opinion site Huffingtonpost.com requires posters to register with their real names but maddeningly assures them that it will "never" use those names.

Well, now. Amused though I am to see the Washington and Huffington Posts thusly compared, a bit of perspective about those nasty anonymous commenters seems in order here.

In the first place, not that many people spend that much time reading that many comments on these or any other websites. Oh, sure, if a reader finds a particular article interesting he might well peruse the reader comments, agreeing with some, disagreeing with others, finding some amusing or insightful and others insulting or disgusting. There are a few popular websites where the readers' comments are at least as interesting and fun to read as the primary article (Reason's Hit & Run strikes me as one example, probably because I frequently comment there), but they are the exception to the rule, at least when it comes to MSM websites like the Post.

Knowing the writer's name would be of little additional value to the average reader at such websites and of no value to the website's owner and operator who can, in any case, delete offensive comments and ban commenters fairly easily. Yes, some internet trolls can get around such bans up to a point, but very few are willing or able to go to the trouble.

In the second place, while there are all sorts of reasons someone may wish to be anonymous on the internet (though some are better, in my opinion, than others), anonymity automatically carries with it a certain penalty in terms of credibility, the only exception being where anonymous commenters build up a reputation, for better or worse, at a particular website over time. In a sense, therefore, market forces are already at play in assigning value to reader comments.

Moreover, Mr. Grubisich's comparison to an actual public meeting is entirely inapt. Internet trolls or, for that matter, "hate-mongers," can't "take over" a website. They can't shout over other commenters and drown them out. Yes, they can collectively flood a site with spam; but that, in fact, rarely happens. In reality, Mr. Grubisich would apparently really rather that the anonymous "haters" have no voice at all on the internet or at least that they be marginalized beyond the extent to which both their anonymity and the substance of their comments already marginalizes them. After all, he already acknowledges that sites can prohibit comments that are "libelous, abusive, obscene or otherwise inappropriate," so what we are pretty much left with is that he would prefer those with whom he disagrees either identify themselves (why?) or, more likely, simply not comment at all.

Websites are free, and should remain free, to treat commenters as they see fit. As I have written previously, the notion that there is something special about an MSM website beyond the fact that it provides straight news reportage is a dubious proposition, though apparently a common one among professional journalists.

On a personal note, odd as it might seem, I am inclined to agree with Grubisich in that I, too, would prefer that commenters used their real names. Again, I understand why many believe they cannot or should not do so; but then I am, after all, merely stating a preference. In fact, my reasons are similar. Using one's real name tends to have a moderating effect on what one posts on the internet. At least it does for me, which is one of the primary reasons I use my real name here and elsewhere.

Now, I've written enough over the past five years or so on the internet that there are already any number of really dumb comments of mine encased in virtual amber for all times. Some of them I now recognize as dumb. Others I may eventually and probably already would have recognized as dumb were it not for the fact that I remain a bear of very little brain. Patience, dear reader, patience!

But the internet is a "big enough place" that there's room for dumb guys like me and for everyone else, too. Of course, neither the Washington Post nor any other website is obligated to give me or you or anyone a forum. But as is unfortunately more often said than believed in some journalistic quarters, the remedy for bad speech is more speech. Even including anonymous speech and even if the likes of Mr. Grubisich disapproves.